• Consultant specialized in the creation, implementation, and management of spas, focusing on excellence in service and customer experience. • Over 24 years of experience in the hospitality, wellness, and luxury spa sectors, with roles in hotels such as Unique Garden, Sofitel Jequitimar, Palácio Tangará, Tivoli Eco Resort, Fairmont Copacabana, Westing Porto de Galinhas, Morada dos Canyons, and Pousada Camurim Grande. • Throughout her career, she has managed spas in luxury hotels and developed projects for hotels, inns, clinics, clubs, and urban wellness spas, always with a strategic view of operations, service, and results. • Her work combines concept, management, team development, and enchantment, believing that excellence transforms the experience.